1. Refund Eligibility

Refunds are available within 15 days of purchase for new customers only. To be eligible, you must not have used more than 10% of the service content.
Refunds are not provided for renewals or if the service has been used excessively beyond the trial limit.

2. How to Request a Refund

To request a refund, please contact our support team at [email protected] with your order number and the reason for the refund request.
Our team will review your request and respond within 48 hours.

3. Refund Process

If your refund request is approved, the amount will be credited back to your original payment method within 5-10 business days, depending on your bank or payment provider.
In some cases, additional verification may be required, and we will notify you if further information is needed.

4. Non-Refundable Situations

We do not provide refunds for issues caused by your own internet connection, device compatibility problems, or any other external factors beyond our control.
Refunds are not granted if the service is unavailable due to maintenance or temporary technical issues, as these are resolved promptly.

5. Contact Us If you have any questions or need further assistance, please contact us at [email protected]. Our support team is ready to help you.